Here’s the detailed alignment of evidence and document sections supporting the claim for “Return Journey Baggage Fee (Antalya Airport),” using Exhibits A to N and Exhibits 1 to 34:

Alignment of Exhibits with "Return Journey Baggage Fee (Antalya Airport)"

Exhibit Reference	Description	Relevance to Claim
Exhibit J	Antalya Airport Baggage Fee Receipt	Reflects the additional £69.63 charged at Antalya Airport for baggage due to Trip.com’s website failure to correctly register the purchased allowance. The error forced SunExpress to treat the bags as unpaid, despite evidence proving payment for both outbound and return journeys.
Exhibit E	EasyJet Supervisor Manager Computer Screenshot	Documents the assurance given by the EasyJet supervisor at Gatwick that baggage allowances had been fully registered for both journeys. SunExpress later contradicted this claim, leading to financial and logistical issues at Antalya.
Exhibit F	Trip.com Invoice of Purchases	Shows the payment made for baggage, which included the 15kg allowance. This evidence highlights the improper classification of the purchased baggage, which contributed to the additional charges.
Exhibit P	SunExpress Staff Statements	Acknowledges that Trip.com misallocated the paid baggage allowance for t the outbound journey and the return Journey, which caused the issues.

Relevant Sections of the Document Supporting the Claim

Section Title	Details Supporting "Return Journey Baggage Fee (Antalya Airport)"
Return Journey: Antalya Airport	Chronicles the events leading to the £69.63 baggage fee imposed at Antalya Airport due to Trip.com’s failure to register the paid 15kg baggage allowance properly for the return leg.
Customer Service Interactions	Highlights the claimant’s efforts to resolve the issue with EasyJet and SunExpress, who offered no satisfactory resolution, leaving the claimant with no choice but to pay the additional fees again.
Analysis and Findings	Explores how Trip.com’s misleading website layout and its failure to manage booking details created confusion and led directly to financial losses and unnecessary stress.

Key Points of the Claim

1. Mismanagement of Purchased Baggage (Trip.com’s Fault):
• The claimant purchased a 15kg bag intended for both legs of the journey. However, Trip.com mistakenly categorized the bag / Suitcases and the “Free Baggage Allowance” section mislead the bookings due to its own 15kg granted allowance, instead of the “Paid-For Baggage” section admitting it correctly as it must. This misclassification left finding the issue impossible until the return leg allowed for the situation to be documented and analyzed, allowing us to rectify the needed charges to be adhered towards for what has gone wrong.

2. Website’s Misleading Layout:
• Trip.com diction to divided the "Free" and "Paid-For" baggage sections into separate sections on the booking page and in totally different places without explanation is unfair and causes this claim to exist.

3. Contradictory Information Provided at Gatwick:
• EasyJet’s supervisor explicitly assured the claimant that the baggage had been fully registered, including for the return journey. This assurance proved false when SunExpress demanded additional fees for the same baggage at Antalya, directly contradicting EasyJet's statement.

4. Liability of SunExpress Staff:

· At Antalya Airport, the SunExpress staff provided incorrect information to the claimant by presenting plastic cards and policies that were inconsistent with their own carry-on rules. They disregarded the evidence submitted by the claimant, misclassified small suitcases, and failed to acknowledge this, while still charging the claimant for a larger 15kg bag and added the two small suitcases as unpaid luggage.

5. Unavoidable Financial Impact:
• The claimant was forced to pay £69.63 to resolve the issue at Antalya Airport and told to take it up with Trip.com later, despite presenting all necessary receipts and evidence of prior payments. This fee should have been unnecessary had Trip.com and the airlines properly coordinated their policies and communication.

6. Systematic Failure in Communication and Booking Management:
• Trip.com’s platform failed to classify the paid baggage allowance correctly, while the airlines did not verify or update the booking details, causing significant disruptions. This highlights a broader issue of mismanagement and lack of service quality across the entities involved.

Financial and Logistical Impact

• Unnecessary Baggage Fee: £69.63 at Antalya Airport (Exhibit J).
• Stress and Confusion: Caused by the conflicting policies and lack of effective resolution from Trip.com and SunExpress staff.
• Additional Burden: The claimant’s travel experience was worsened by poor coordination between EasyJet and SunExpress, with the issue rooted in Trip.com’s platform errors.

This enhanced summary emphasizes the liabilities involved and clearly explains what transpired, ensuring it can be easily understood even when referenced independently of the main claim.